PRIVACY POLICY
Effective Date: October 12, 2026
Monneo Global Education Services Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, monneoglobal.com, use our services, or interact with us through our digital forms and consultation booking systems.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you subscribe to our newsletter, or when you contact us directly.
The personal information we collect may include:
Identity and Contact Data: Name, email address, telephone number, and mailing address.
Academic and Profile Data: Current educational background, target study destinations, academic goals, and specific service interests submitted via our consultation request forms.
Technical and Usage Data: IP address, browser type, operating system, and data regarding how you interact with our website.
2. How We Use Your Information
We use the information we collect solely to deliver premium, personalized educational guidance, including:
To arrange and conduct your complimentary consultation.
To answer your questions, respond to your inquiries, and offer student-first support.
To send you newsletters, operational updates, or marketing communications that you have consented to receive (you may opt-out at any time).
To maintain, monitor, and optimize the security and performance of our website.
3. Sharing and Disclosure of Information
We value your trust. We do not sell, rent, trade, or lease your personal information to third-party marketing companies.
We may share your data only in the following limited circumstances:
With Your Explicit Consent: To share required profiles directly with trusted global university partners as part of your tailored academic matching pathway execution.
Service Providers: With trusted third-party vendors who perform essential operational functions for us (such as website hosting, email marketing storage, or calendar scheduling software), under strict confidentiality agreements.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.
4. Data Retention and Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable administrative and legal frameworks.
5. Your Rights and Choices
Depending on your geographical location (such as Canada, the US, or the European Economic Area), you may have certain rights regarding your personal data under local privacy laws (e.g., PIPEDA, GDPR, CCPA). These rights may include:
Access and Correction: The right to request a copy of the personal data we hold about you or ask us to correct inaccurate information.
Opt-Out: You can unsubscribe from our newsletter or email communications at any time by clicking the "unsubscribe" link at the bottom of our emails or contacting us directly at connect@monneoglobal.com.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. We will notify you of any changes by posting the new policy on this page with an updated "Effective Date."
7. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or how we handle your data, please reach out to us at:
Monneo Global Education Services Inc.
Email: connect@monneoglobal.com
Phone: +1 (365) 355 6911